Retail Workers Share Their Black Friday Horror Stories

When someone has done something unkind to you, your immediate instinct is going to be to do something unkind back. It feels justified, after all, since they’re the ones who started it by being a jerk to you in the first place. Turnabout is fair play, right?

But maybe you should take a different tack. What if instead of lashing out at the person, you were just kind to them in return? It’s a good way to de-escalate a situation, and you get to feel good knowing that you didn’t sink to the other person’s level. And also, you can get a little bit of vindictive glee out of the fact that the person is probably going to be super embarrassed that you were nice when they were such a jerk.