#23: Getting to Know Your Client Base
Working customer service, you meet all sorts, including the ‘Stare-down Steve’. He parks himself like a statue, gaze fixed, making you wonder if you should make a run for it. There’s the unspoken rule: don’t make eye contact, or you might never escape.
One thing is for sure: he’s not here for the service; maybe it’s the ambiance he’s after or plotting to steal the secret recipe. Either way, when it comes to retail, expect the unexpected, and keep your sense of humor about you, because honestly, some days feel like an episode of The Twilight Zone.