Unique Things That Only Exist in China and Nowhere Else in the World

In 2018, the China Construction Bank’s Shanghai branch took a futuristic turn, employing AI and robots for customer service. Claiming to precisely fulfill 90% of customer needs, it leaves space for those preferring human touch to choose accordingly.

Do you prefer speaking to a human? This automated bank has you covered. Customers wary of robotic interaction can connect with real people through video links in secluded rooms, blending future tech with human warmth.